Privacy and Security Policy.

Privacy and Security Policy.
The following information about our Privacy Policy reflects the commitment of DERMILÁSER VALENCIA, S.L., owner of, to maintain and guarantee secure professional relations through the protection of personal data, guaranteeing the right to privacy of our customers. In this document we explain how we use the personal data of users of the web portal.

Definition of personal data
As “Personal Data” we must understand any information concerning an identified or identifiable natural person. These include, but are not limited to, first name, last name, mailing address, e-mail address, and telephone number.

Processing and Purposes of Collected Data
Any personal data you provide when visiting any of our web portals will be treated in accordance with data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes. Therefore, we detail all the purposes for which DERMILÁSER VALENCIA, S.L., owner of the website and responsible for processing, uses personal data:

Manage the contact forms to meet their requests for information and respond to questions raised.
The data collected through the appointment form allow the user to arrange a date and time to come to the clinic and receive the treatment requested. These data will also be used to contact you about any issues related to the treatment and appointment, and to inform you about other products and / or services that may be of interest.
To carry out as many actions as required by the contracted service and to inform you about it, as well as about other services or products, including activities or events promoted by DERMILASER VALENCIA S.L., which may be of interest to you.
To inform about any business, commercial or social aspect of the company and the activities it organises or in which it participates.
In the case of the blog, include it in the distribution list of the newsletter, which will keep you informed of the latest developments in aesthetics and dermatology, in addition to managing, where appropriate, the sending of opinions and comments of posts.
Conducting surveys and statistical studies.
To know the user’s preferences and interests in order to better understand and attend to their needs.

In any case, all users are informed of the non-obligatory nature of the collection of certain personal data, except in the fields indicated to the contrary. However, failure to complete such data may prevent the provision of those Services that depend on the knowledge of such data, so we are released from any liability for the failure to provide or incomplete provision of these Services.

It is the user’s obligation to provide the data truthfully and keep them updated. Consequently, DERMILÁSER VALENCIA, S.L. reserves the right to exclude from the services and proceed to cancel the service to any user who has provided false data, without prejudice to other actions that proceed in law.

The data provided to us will NEVER be communicated to external companies without the consent of the user.

Legitimation for the treatment of your data
The legal basis for the processing of your data is the response to queries raised through the website, which involves the application, at the request of the interested party, of pre-contractual measures by the interested party; also carrying out user registration through the website.

Term of conservation of the data
The data will be kept for the time necessary to attend to the service requested, to respond to queries, to manage the registration in full until each owner of the data manifests his or her willingness to cease the processing of his or her data, and to fulfil the purposes indicated.

Communication of your personal data to third parties
Your personal data will never be transferred without your consent. They will only be communicated to insurance companies of which the patient is insured in relation to the contracted assistance service, if applicable.

Security of your personal data
DERMILÁSER VALENCIA, S.L. has a special concern to guarantee the security of your personal data. Your data are stored in our information systems, where we have adopted and implemented security, technical and organizational measures to prevent any loss or unauthorized use by third parties. For example, our web portals use Https data encryption protocols.

Information on the Use of Cookies
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your browser to enable our systems to track your computer’s performance. cookies do not collect personal information, and we do not combine the information they collect with other personal information to learn your identity or email address. Thus, the analytical information that is collected is as follows:

a) The date and hour of access to the Web, allowing to know the hours of more affluence, and to make the precise adjustments to avoid problems of saturation in our peak hours.
b) The number of daily visitors of each section, allowing to know the areas of more success and to increase and to improve its content, in order that the users obtain a more satisfactory result and to improve the design of the contents.
c) The date and time of the last time the user visited the Web Site to perform analytical and statistical studies on the use of the Web.
d) Security elements involved in controlling access to restricted areas.
For more information visit our cookie policy

Users’ rights.
All users may exercise any of the rights recognised in the data protection regulations, such as the right of access, limitation of treatment, suppression, portability, etc. by writing to DERMILÁSER VALENCIA, S.L., at the address C/Artes Gráficas nº7, Piso º, Pta 2. 46010 Valencia.

Do you not wish to receive information from us or do you wish to revoke your consent?
Any user may object to the use of their information for advertising purposes, market research or the development of satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do so, please send an email to or the contact form.

When you receive advertising by email, you can also oppose from this email, clicking on the link included in it and following the instructions that are provided.

Changes to the Privacy Policy.
Our Privacy Policy may be updated due to changes and legal needs, as well as due to improvements and changes included in the way we offer and provide our services and application utilities. Therefore, we recommend that you visit and access our Privacy Policy periodically, to be able to access and know the latest changes that may have been incorporated. In the event that such changes relate to your consent, we will send you a separate, independent notice to collect your consent again.

If during the reading you have any questions or concerns about our Privacy Policy or want to exercise any right or action regarding your personal data, please contact us at the email addresses listed above.

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